TransFingo: Tackling the manpower challenge

FOUNDED in 2003, outsourced solutions provider TransFingo has always had a vision to serve the aerospace industry, says managing director Kelvin Chung.

The company provides business process outsourcing, business process risk consulting and recruitment process outsourcing, and wanted to bring its technology solutions, successfully deployed for other high-tech industries, to the aerospace industry.

However, when it met key decision-makers of several aerospace companies based in Singapore to understand their needs in 2008, the company quickly learnt that adopting new technologies for non-core back-office processes, or outsourcing them, was not a priority for aerospace companies. Instead, they were more concerned with obtaining enough skilled technical manpower for their day-to-day work.