Synapxe signs agreements with OpenAI, Databricks and Google Cloud to boost AI skills and solutions
Healthtech agency’s CEO notes that using artificial intelligence can help enhance predictive and personalised care and improve health outcomes for everyone
[SINGAPORE] Healthtech agency Synapxe announced on Monday (Jun 16) that it has inked a number of agreements with tech players to boost its artificial intelligence (AI) talent and solutions.
The agreements were inked at AI Accelerate, a conference organised by Synapxe on AI and healthcare.
At the event, Health Minister Ong Ye Kung said: “There must therefore be a sharp focus on practical use cases in transforming healthcare that will deliver measurable outcomes either in enhancing the accuracy and speed of diagnosis, improving treatment or prevention, or increasing productivity for healthcare professionals.”
A collaboration agreement was signed with OpenAI to work on AI skills and to apply its technology in the healthcare setting.
A prototype has been developed to facilitate transactional services such as booking appointments and answering general healthcare questions. The interactions are excluded from training OpenAI’s model by default.
Oliver Jay, managing director of OpenAI’s international strategy and operations, said: “This collaboration will help us to understand how our technology can meet real needs in the public system. It also offers a chance to test and refine our systems in ways that could scale globally.”
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Synapxe also signed a memorandum of understanding (MOU) with data, analytics and AI platform company Databricks to promote the adoption of AI in the public healthcare sector. The partnership is targeting to train and certify 50 to 100 public healthcare professionals via the Health Empowerment through Advanced Learning & Intelligent eXchange (Healix) Data and AI Academy.
The partnership will also include experimentation and adoption of AI use cases and co-developing predictive care use cases. Databrick’s AI capabilities will also be integrated into Healix’s platform.
Cecily Ng, vice-president and general manager for Asean and greater China, at Databricks, noted: “This partnership comes at a pivotal time as Singapore faces increasing pressure on its public healthcare system and an unprecedented surge in data complexity.”
Another MOU was also inked with Google Cloud to enhance Synapxe’s AI platforms Healix and Tandem. This partnership will train and certify at least 300 healthcare professionals in Google Cloud’s AI technologies.
Biannual workshops on generative AI and data analytics will also be organised as part of the partnership.
Synapxe has also signed a MOU with Aidx Tech to identify AI risks and ensure compliance with healthcare standards. Aidx’s platform will be used to test AI models, with the healthtech agency aiming to establish an AI safety and compliance joint testing lab with Aidx. There is no timeline for when the centre will be set up.
Aidx’s AI testing tools will be customised for Synapxe’s operational needs and both will collaborate on aligning with frameworks such as ISO 42001 and the European Union’s AI Act.
Synapxe chief executive officer Ngiam Siew Ying said: “AI holds immense promise for transforming healthcare through innovation. By harnessing its capabilities, we are developing solutions that enhance predictive and personalised care and improve health outcomes for everyone.”
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