WhatsApp launches payment feature for Singapore-based businesses
WHATSAPP users in Singapore will be able to pay local businesses using a new in-chat feature from Tuesday (May 9).
This allows individuals and businesses to buy and sell directly on WhatsApp without having to go to a website, open another application or pay in person, said the messaging platform.
Supported by payments service provider partner Stripe, the new feature enables Singapore residents with a registered WhatsApp number to pay using credit, debit cards or PayNow.
“Businesses can now expand their revenue streams and access a wider customer base, while customers can make payments conveniently knowing that their payment details are secure,” said Sarita Singh, regional head and managing director for South-east Asia at Stripe.
WhatsApp is rolling out this feature to a few Singapore-based businesses, and will make it available to more businesses over the coming months.
Some that have used the Payment on WhatsApp feature include plant-based butcher Love Handle, the No Excuses gym, lifestyle boutique Tye Tye, and pastry shop Baker’s 13.
GET BT IN YOUR INBOX DAILY
Start and end each day with the latest news stories and analyses delivered straight to your inbox.
Head of fintech at Meta Stephane Kasriel said: “This seamless and secure experience will transform the way people and businesses in Singapore connect on WhatsApp.”
Local businesses can use the WhatsApp Business Platform to enable payments on WhatsApp in Singapore.
Businesses interested in offering this feature can reach out to one of WhatsApp’s business solution providers, such as Vonage, Gupshup, 360dialog and Wati.io.
KEYWORDS IN THIS ARTICLE
BT is now on Telegram!
For daily updates on weekdays and specially selected content for the weekend. Subscribe to t.me/BizTimes
Singapore
Incumbents prevail at Singapore Recreation Club elections, but looming legal action casts pall
New support scheme to help retrenched workers to be announced: MOM
Singapore plans law to support gig workers’ retirement needs
‘Proactive action’ needed to tackle skills mismatches in Singapore: SNEF
Tripartism and trust will help Singapore navigate a world ‘fraught with uncertainties’: Tan See Leng
Daily Debrief: What Happened Today (Apr 26)