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Breaking the rules for better business

Management lays down the rules for a reason, so before deciding on breaking a rule, imagine yourself in the position of the person who created the rule and ask what would make you be sympathetic to - or at least - understand why it's being broken.

A WHILE ago, I attended a networking event, where someone asked me what my business was about. My reply to her was, "In a nutshell, we teach people to disobey." Initially, she was shocked, but after thinking it over, she understood that I was not advocating anarchy, but a sensible approach to...

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