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Harnessing the power of digital workers

Robotic process automation could solve local productivity challenges, but to successfully incorporate such new technology, staff must be properly prepared.

RPA uses software robots to automate repetitive tasks - very useful, for example, where Covid-19 cases surge and thousands of swab tests (above) are carried out daily.

Blue Prism's Mr Taylor-Mountford noted that one of Blue Prism's clients has a Centre of Excellence of 23 people building its digital transformation plan.

ROBOTIC process automation (RPA) has played a key role in Singapore's handling of the Covid-19 pandemic and could be the solution to productivity challenges faced by local companies.

However, a recent survey commissioned by automation software company and RPA pioneer Blue Prism found that...

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