Restaurant industry urged to tap technology's full potential
With 'coopetition' it's win-win, as restaurant groups use aggregated data to draw diners to their different brands, say industry players
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Singapore
THE restaurant industry has digitalised at an unprecedented rate amid the Covid-19 pandemic, but restaurateurs still have a long way to go in maximising the benefits of technology and data in their businesses.
Those were the views of regional key industry players and restaurateurs at a webinar on Dec 1 organised by online restaurant reservation platform Chope, in conjunction with the launch of its e-book, Restaurant Technology: 2020 and Beyond.
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