Singapore SMEs look to technology experts for digitalisation

WHEN general manager Prasad Mogan first joined Dragnet Smartech Security, he brought with him a vision of the potential of automation for the family business. Fast forward five years, and the security company has set up a system integration arm and realised Mr Mogan's plans for expanding its portfolio.

As a former security officer, Mr Mogan was no stranger to the strains of the job. To monitor security situations around the clock, security officers work 12-hour shifts and up to 65 hours of overtime in a month, he said. The mentally and physically taxing work drew lacklustre interest.

Further limiting staffing options was government regulation, which only allows Singaporeans, permanent residents (PRs) or Malaysians to be hired into security roles.