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Tata adapts, comes up with own business excellence model

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A NON-PRESCRIPTIVE business excellence model that is equally applicable to both the manufacturing and service sectors. That, in essence, was what the Tata Group wanted when it set out in search of a model that would help it achieve higher levels of business performance comparable to global standards - PHOTO: REUTERS

Singapore

A NON-PRESCRIPTIVE business excellence model that is equally applicable to both the manufacturing and service sectors. That, in essence, was what the Tata Group wanted when it set out in search of a model that would help it achieve higher levels of business performance...

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