TDCX rides the digitalisation wave

THE global Covid-19 pandemic accelerated the push towards digitalisation, which was right up TDCX (Holdings) Pte Ltd's alley as the Singapore-headquartered company is a digital enabler, providing outsourced digital customer care.

Founded in 1995, TDCX is a global leader in business process services, with operations in Spain, China, Hong Kong, Japan, Thailand, Malaysia, the Philippines and Singapore.

It employs more than 9,000 staff to support crucial outsourced customer experience (CX) services in the digital economy.