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GoTo’s GoPay avoids gimmicks in pursuit of growth

  Yong Hui Ting
Published Thu, Oct 12, 2023 · 12:32 PM
    • GoTo's GoPay app is a “lighter” version of its Gojek and Tokopedia apps as it requires less storage space and allows users to make bill payments or buy data packages, among other financial services.
    • GoTo's GoPay app is a “lighter” version of its Gojek and Tokopedia apps as it requires less storage space and allows users to make bill payments or buy data packages, among other financial services. PHOTO: GOTO

    [JAKARTA] Indonesia’s leading e-commerce platform GoTo does not need any splashy gimmicks for its e-wallet GoPay’s drive for growth in the country, said the company’s president of financial technology Hans Patuwo.

    GoTo recently opened up the e-wallet to the rest of Indonesia, after a pilot phase was launched in several cities in South-east Asia’s largest economy.

    Instead, the plan is to achieve growth for GoPay through a more “bottom-up” approach by anticipating its mass market audiences’ needs and how these consumers would want to be reached out to, rather than the usual “big-splash marketing”, said Patuwo.

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