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Grab Singapore grapples with driver shortages

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Claudia Chong

Claudia Chong

Published Wed, Feb 1, 2023 · 06:31 PM
    • Grab's attempts to scale up its supply comes as commuters face longer waiting times and fare surges due to the driver shortage.
    • Grab's attempts to scale up its supply comes as commuters face longer waiting times and fare surges due to the driver shortage. PHOTO: BT FILE

    RIDE-HAILING operator Grab has been finding ways to recruit more drivers and improve productivity in Singapore as it attempts to ramp up a supply that is only at 70 to 80 per cent of pre-pandemic days.

    A wave of drivers across South-east Asia left the ride-hailing industry from 2020 onwards, after Covid-19 restrictions caused a sharp drop in ridership and earnings.

    While ridership in Singapore across all platforms has returned to 80 per cent of pre-pandemic levels, higher than 74 per cent in 2021, the supply of drivers has not been able to meet demand.

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