Trust in technology has to be earned, not claimed, says Microsoft chief
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DISRUPTIONS from the pandemic could accelerate tech adoption by financial services, but trust in technology has to be "earned, not claimed", said Microsoft's chief executive Satya Nadella.
During a fireside chat at the annual Singapore FinTech Festival x Singapore Week of Innovation & TeCHnology 2020, Mr Nadella told moderator Bill Winters, the group chief executive of Standard Chartered, that Microsoft looks at four core principles to build trust among its users.
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