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Singapore’s BNPL code of conduct needs to pave way for independent regulation

It is restricted in how much it can protect consumers, and its enforcement is complicated by a questionable method of appointment for the oversight committee

Sharanya Pillai

Sharanya Pillai

Published Mon, Oct 24, 2022 · 05:50 AM
    • Members of the code's compliance body will be voted in by the BNPL working group, which includes players like Atome (pictured) and Grab.
    • Members of the code's compliance body will be voted in by the BNPL working group, which includes players like Atome (pictured) and Grab. PHOTO: ATOME

    SINGAPORE’S buy now pay later (BNPL) players ramped up self-regulation with the launch of a code of conduct last week – including an accreditation process, the setting up of a credit data bureau and the formation of an oversight committee (OC) for compliance.

    This is a step forward for the sector, but does not go far enough. The code is restricted in how much it can protect consumers, and its enforcement is complicated by a questionable method of appointment for the OC.

    Safeguards under the code include a S$2,000 limit on outstanding payments that consumers can accumulate with a BNPL provider (unless they complete an additional credit assessment) and transparent fee structures with no compounding interest.

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