Epson unveils new Point of Sale products

EPSON, one of the world's largest manufacturers of printers as well as information and imaging-related equipment, unveiled a new family of intelligent Point of Sale (POS) systems, called the TM Intelligent (TM-i) Series, designed to raise the productivity levels of and re-define the customer experience for businesses in the food and beverage (F&B), hospitality and retail industries.

Launched at the Food and Hotels Asia, an event that showcased the latest food and hospitality products from around the world, the TM-i Series is a flexible platform comprising mobile, Web-based POS solutions and cloud-based services, peripheral connectivity and PC computing power.

The series comes as companies in the relevant industries face increasing manpower shortages and low customer satisfaction levels, with a recent labour market report released by the Ministry of Manpower showing that nearly 5 per cent of F&B industry workers in Singapore leave their job each month, twice the average turnover of the service sector at large. An Epson-sponsored survey on restaurant and cafe services in Singapore also showed only 3 per cent of the survey's respondents reporting "excellent" service.