Insurer MSIG makes strides in digital transformation
It has adopted Robotic Process Automation and emerging technologies
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Genevieve Cua
Singapore
GENERAL insurer MSIG has introduced robotics technology into its work processes and is reaping benefits in terms of a more rapid processing rate.
The adoption of Robotics Process Automation (RPA) is part of a digital transformation that eventually could see the use of technologies such as blockchain.
