Macy's tests chutes, tablets in dressing rooms to repel Amazon
San Francisco
AS online giant Amazon.com Inc charges into the US$300 billion US apparel market, Macy's Inc is running for the dressing room.
Even Macy's acknowledges that there's little it can do to keep customers from shopping online for basic clothing - like T-shirts, men's jeans and tighty whities. Yet the department store chain is clinging to the idea that many consumers will want to try on other kinds of apparel, such as bikinis, bras and high-fashion items, before making a purchase.
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