The Business Times

WhatsApp restored after outage, says Meta

Published Tue, Oct 25, 2022 · 03:54 PM

 META Platforms said on Tuesday (Oct 25) it has fixed an issue with its messaging service, WhatsApp, after users across Europe, Asia and the United Kingdom were not able to use the application for hours.

“We know people had trouble sending messages on WhatsApp today. We’ve fixed the issue and apologise for any inconvenience,” a company spokesperson said.

At around 0750 GMT, outage reporting site Downdetector showed over 68,000 users had reported problems with the app in the United Kingdom. Problems were reported by 19,000 people in Singapore and 15,000 people in South Africa, it said.

The app has become a critical means of communication for households and businesses. When Whatsapp had an hours-long outage last October, it hit trading of assets from cryptocurrencies to oil, before traders switched to alternative platforms such as Telegram.

The app’s latest outage comes during the festive season in India – its biggest market by user count – when people use the platform even more than usual to send season’s greetings.

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Downdetector tracks outages by collating status reports from a number of sources including user-submitted errors on its platform.

#whatsappdown was trending on Twitter, with more than 70000 tweets and hundreds of memes flooding the Internet. REUTERS

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