Certis launches revamped business, new Certis Commonwealth facility

SECURITY firm Certis on Tuesday launched a revamped business approach and new logo, following a three-year journey to transform from its role as a physical guarding services provider into an advanced integrated security services partner.

The new Security+ approach combines advanced security with facilities management and customer service, underpinned by technology solutions, the company said at an event held to launch the transformation.

Certis has already designed and implemented such bespoke operations-technology solutions for several major retail malls, healthcare institutions and transport hubs in Singapore.

"Security+ helps our customers to break down what are otherwise separate silos within their organisations, to realise synergies and provide new and better user experiences to their customers," said Paul Chong, president and group CEO of Certis.

At the same event, which was officiated by Minister for Finance Heng Swee Keat, Certis opened Certis Commonwealth, a new facility to test and develop technology solutions. The building in Commonwealth Lane near Queenstown is fully equipped with data sensors, feeding data back to a central command centre that uses data analytics tools to manage the facility.

It is also built with a "Digital Twin" framework, with a virtual 3D model of the building that enables Certis to leverage physical and digital capabilities to improve operational efficiency, optimise processes and enhance service excellence.