Reinventing hyper-relevant air travel experiences through data-sharing

SKYTRAX World Airport Awards constantly push airports around the world to actively improve and innovate their services to impress all customers and passengers who pass through their doors. With Changi Airport Group constantly looking for ways to digitalise and tap on technology to help staff learn and work on the go, it is no surprise that Changi Airport has been awarded the world's best aviation hub for the seventh year in a row.

2019 saw the spectacular opening of Jewel Changi Airport - after four years of construction and a staggering S$1.7 billion in investment, the opening of Jewel makes the airport a destination in its own right.

Jewel's offerings of a retail and entertainment complex within the airport's grounds raises the bar for other airports around the world who are also striving to provide a multifaceted passenger experience.