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Singapore retailers can move faster to embrace 'new retail'

Analysts note companies here lack scale but can offer online-plus-offline shopping experiences, given easy access to fulfilment providers

Mr Ma has urged Internet entrepreneurs to embrace "new retail" by tapping the Internet and big data so as to obtain and analyse customer data, draw market insights and adapt their manufacturing processes accordingly.


WHILE Singapore retailers are innovating and coming to terms with e-commerce, they can move even faster to adapt to "new retail", said observers. "New retail", a phenomenon recently coined by Chinese e-commerce group Alibaba, entails retailers integrating their online and...

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