Siri doesn't have answers to some mental health concerns

New York

WHILE more and more people use their smartphone to ask health-related questions, a new study has found that conversational agents like Siri come up short when it comes to responding to serious issues involving mental health.

More than 60 per cent of adult smartphone owners in the US use their device for health information. But a study by the University of California at San Francisco (UCSF) and Stanford University School of Medicine found that Siri and other smartphone artificial intelligence assistants trivialised some important inquiries or weren't able to provide appropriate information especially when it came to questions about rape and domestic violence.