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The unassuming leader

Towers Watson CEO John Haley, a mathematician at the core, sums up the HR and risk management firm's story.

"Just because you have been successful in the past, do not assume that anything you are going to do is going to work. That is really unhealthy. That is how you run into problems."

FRESH from two acquisitions in the last few weeks, human resource and risk management firm Towers Watson has had a good run, especially on Wall Street. But things have not always gone as planned. Since John Haley, 62, stepped into his role as CEO in 1998, the firm's market value has surged over...

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