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Changi Airport must retain personalised services amid technology push, says transport minister

Changi Airport is working on strengthening its position as a leading regional hub with the construction of Jewel and the upcoming Terminal 4, by expanding Terminal 1 as well as prepping for a third runway and Terminal 5.


EVEN as the aviation industry turns to new technologies to boost productivity in a tight labour market, Changi Airport must retain the warm and personalised services that it is known for, said Minister for Transport Lui Tuck Yew.

"We will have to make sure that the...

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