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Crunch time for US carriers as Christmas nears

Tue, Dec 23, 2014 - 5:50 AM

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"It's like a game of chess, where the chess pieces are the airplanes and trucks," Mr Tronsor said in FedEx's control centre, called the war room. "The power lies in being able to adjust, in real time, minute by minute."
PHOTO: NYT

Memphis, Tennessee

DONNER Pass, the icy stretch of road that cuts through the Sierra Nevada mountains, is about 3,200 kilometres away from FedEx's world hub in Memphis.

But as the holiday delivery season hits its peak, dispatchers here are keeping an eagle eye on weather conditions...

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