Delta Air CEO apologises for glitch as flight cancellations rise
Disarray is second time in less than a month that a system failure forced mass flight cancellations at a large US carrier
Wed, Aug 10, 2016 - 5:50 AM
The airline gave snacks and beverages to passengers facing extended delays.
Mr Bastian (above) said the airline has instituted system-wide waivers on change fees and price differentials for affected passengers.
DELTA Air Lines chief executive officer Ed Bastian apologised for a computer failure that halted flights for several hours and grounded thousands of passengers as the second-biggest US carrier struggled to restart its worldwide operations.