The Business Times

Japan bullet trains firing blanks as pandemic hits

National campaign to spur domestic travel not working as traveller volumes plunge over fear of Covid-19 infection

Published Mon, Oct 5, 2020 · 09:50 PM

Tokyo

THESE days, the section of Tokyo Station serving regional destinations is a shadow of its former self. Gone are the usual crowds and on a mid-week afternoon in late September, just a handful of commuters browsed bento-box stores.

"I see more cleaning staff getting off trains than passengers," said Taro Aoki, who oversees 18 fast-food outlets in the capital's main inter-city rail terminal. "People used to swiftly pick which bento to buy and wait in line, but now, there's hardly anyone around."

It is not only airlines that the coronavirus pandemic has upended. At a time of the year when many people in Japan should be getting out of the city to enjoy the changing fall colors and nip in the air, there's little holiday making going on.

The nation's treasured bullet trains are ailing. East Japan Railway and West Japan Railway, two of the largest by ticket sales, are forecasting their deepest losses since the country's rail network was privatised in 1987.

East JR is expecting a loss of 418 billion yen (S$5.45 billion) for the current year that ends March 31, versus a 198.4 billion yen profit the previous period. West JR sees a deficit of 240 billion yen.

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Pictures posted on social media show how empty the super-fast trains have become.

A national "Go To" campaign aimed at spurring domestic travel has not provided the fillip hoped for Japan's shinkansen, or bullet trains. Rolled out in July, the campaign provides subsidies of up to 50 per cent on transport, hotels and tourist attractions within Japan. Tokyo was originally excluded but was added this month.

However, with coronavirus case numbers heading in the wrong direction and people reluctant to take even short breaks for fear of infection, some politicians have labelled the "Go To" campaign a failure.

Others have expressed concern that promoting tourism will spread Covid-19 in Japan more widely. And many people who do want to travel prefer to drive in their own car to avoid human contact.

It is probably "not possible to go back to the pre-Covid era", said Yoshitaka Watanabe, who manages East JR's marketing department. The industry had been expecting a V-shaped recovery; now it will likely be an L-curve, he said.

East JR's bullet train passenger volumes plunged 74 per cent in August from a year earlier. The measure for Central Japan Railway, which expects a loss of 53.3 billion yen this year, tumbled by a similar amount.

East JR, which kicked off its own cheap ticket offer in August independent of the "Go To" campaign, had over 300,000 reservations as of Sept 25 and is aiming to reach one million by March. The 50 per cent discount is effective for any bullet train route.

With such steep discounts and considering railway companies' high fixed costs, shinkansen operators will struggle to return to profitability even after the pandemic is over, said Hiroshige Muraoka, an analyst at Nomura Research Institute.

Central JR, which reported a profit of 656 billion yen for the 12 months ended March 31, is now offering half-price day trip packages. Its bullet trains connect cities including Tokyo, Hakata and Kyoto, Japan's cultural heart, famed for its traditional temples, shrines and gardens.

In July, international tourists to Kyoto were down 99.8 per cent from a year earlier, and their numbers have hovered at close to zero for four consecutive months, while domestic travellers halved, according to the city's tourism association.

One strategy that East JR is considering involves expanding its logistic business to deliver local food and regional delicacies such as grapes, pears and fish to consumers. BLOOMBERG

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