Partnership is key to Changi's success, says Lui

[SINGAPORE] Close cooperation and partnership within the airport community is crucial for Changi Airport to remain a success as the aviation industry evolves, said Transport Minister Lui Tuck Yew yesterday.

"To be an effective partnership, we must consult, listen and work towards win-win solutions," he said, addressing the 9th Changi Airline Awards ceremony. "With this close partnership in mind, we will continue to be sensitive to the needs of airlines. In particular, we appreciate the concern that airlines have with costs. We will continue to keep a close eye on it and ensure that Changi Airport remains competitive and offers good value for money."

"Partnership will be particularly important when we seek to improve productivity and innovation in Changi," Mr Lui added. "Productivity improvements occur not only when we bring in new technology and equipment, but also when we refine and integrate our processes more closely. This is likely to mean changes in processes and procedures, which can be difficult."