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Uber struggles to make inroads in Japan

Risk-averse passengers prefer to stick to their high-quality traditional taxi service

Published Sun, Dec 17, 2017 · 09:50 PM

Tokyo

UBER may be shredding business models for taxi firms the world over but it is struggling to make inroads in Japan, where risk-averse passengers prefer to stick to their high-quality traditional taxi service.

Japan, with its wealthy customer base and megacities such as Tokyo, should represent rich pickings for Uber.

In 2015, the national market for taxis had a turnover of 1.73 trillion yen (S$20.7 billion), according to transport ministry data.

There are 50,000 taxis in Tokyo alone - instantly recognisable with their impeccable polished exteriors and doors that open automatically to let valued customers board effortlessly.

And with hailing a taxi rarely taking more than a few seconds in the major cities, there has been sluggish tak…

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Transport & Logistics

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