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In financial services, we don't trust

Changing that mindset is more attainable when it is a collaborative effort where each player demonstrates continuous integrity in practice and culture

Firms, practitioners, consumers and regulators should work together to improve trust. Efforts towards this could include competency certifications, improving financial literacy and regulatory deterrence.

ONE of the most alarming findings of our global survey on the impact of the coronavirus on the capital markets - and there were many - was the threat the coronavirus posed for ethical lapses in the investment management industry. Globally, 45 per cent of those surveyed felt financial hardships...

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