Investing in the new normal for Asian banks
Increased digitalisation will reduce operating costs for lenders; they can also benefit by using digitalisation to derive higher net revenue growth.
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THE year 2020 was a year of change around the world. For banks in this region, we think that some of the changes will be long-lasting and profound.
Last October, we completed a report with consultancy, Oliver Wyman, in which we looked at how Covid-19 was accelerating digital adoption for Asian banks and tried to quantify the return gap that could open up as a result.
So how has Covid-19 accelerated digitalisation?
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