Truly, madly, deeply

"ONE of our members was planning her wedding and among her list of guests was a long lost nanny from the time when she was child. We didn't have any information on her besides a photograph and the name she would often fondly call her by. With help from our regional offices and after much searching, we were able to track her down and make the necessary arrangements for her to attend the wedding," says Caroline Lam, executive director at Quintessentially Lifestyle.

"A businessman client had a meeting in Shanghai and before boarding a plane home in the evening, he called to ask for 1,000 roses to be sent to a girl in Shanghai by midnight. We managed to source for 1,000 roses to be sent to the girl by his deadline," says Andrew Quake, general manager, Aspire Lifestyles Singapore and senior director of global accounts, Aspire Lifestyle Asia.

"My personal favourite is from a husband who asked us to make a CD with the number one song of each year that he and his wife had been together since their marriage," says James Eyton, Asia Pacific CEO of LesConcierges, supporting partner of Visa Concierge Services.