Becoming more agile, more resilient

WHILE business activity is gradually resuming in Singapore, vigilance remains constant as the world works towards developing a vaccine. For business leaders, similar vigilance can help them remain competitive through this period and emerge stronger from the crisis.

They can draw inspiration from companies in the region and around the world that have changed the way they work and interact with customers, navigated the uncertainties of a crisis environment, and captured the opportunities that have emerged. These companies cover all industry sectors and come in all manner of sizes, but most have one thing in common; a lean, fast and agile organisational structure.

Agile methods are already established in the business world. McKinsey's research with Harvard Business School into the performance of more than 50 companies during this time across various sectors unsurprisingly showed that agile companies reacted faster and better than their non-agile peers to the challenge.