Reading yourself is vital

YOU know how important we think 'reading' people is today. Not just the instant assumptions with all your prejudices and biases built in, but the minute-by-minute reading of attitude, attention, mood, acceptance and rejection.

People are quite consistent. They oscillate from receptive to mind-blank, from thoughtful to rote-speaking, from loving to hating - and all of this very quickly and frighteningly methodically. Consistently inconsistent, you might say. It is why I enjoy dealing with people so much. Always a challenge, always really wanting to be discovered - a delicious mental potpourri of ingredients all churning on a heartbeat, all fluctuating with every breath.

Managing people demands reading yourself