Why is it so hard to say ‘I don’t know’ at work?
Whether it’s something we impose on ourselves or a product of our culture, it’s a problem worth examining.
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THE first time Tobias van Schneider said “I don’t know”, he “almost enjoyed it”.
The lead product designer and art director at streaming service Spotify was responding to questions at a conference.
His answer was “followed by an awkward silence that got deep to my bones. But it felt so good and refreshing”, van Schneider said in a blog post.
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