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随着客服领域人工智能应用的增长，纽交所上市公司Twilio瞄准亚太市场

该地区是一个渗透率较低的市场，其优势在于拥有具备技术创新能力的客户

Benjamin Cher

Benjamin Cher

Published Sun, Oct 11, 2026 · 12:00 PM
    • 自2024年上任以来，首席执行官 Khozema Shipchandler 带领 Twilio 成功扭转了局面。
    • 自2024年上任以来，首席执行官 Khozema Shipchandler 带领 Twilio 成功扭转了局面。 图片来源：TWILIO

    本文由 AI 翻译，关键事实请以原文为准。

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    【新加坡】当 Khozema Shipchandler 于2024年受命出任通信平台 Twilio 的首席执行官时，该公司正处境艰难。

    在新冠疫情期间，公司营收增长放缓，并进行了数轮裁员。

    激进投资者强烈要求 Twilio 进行变革，导致联合创始人 Jeff Lawson 辞职，并将管理权交给了时任公司首席财务官的 Shipchandler。

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