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STB to draw up tech road map to make hotels 'smarter'

Singapore Hotel Association chief Albert Teo says hotels must innovate to keep up with emerging trends

Lim Min Zhang

Published Thu, Nov 23, 2017 · 09:50 PM

Singapore

FACING changing consumer demands and technological disruption in the sector, the Singapore Tourism Board (STB) has announced a plan to identify technology that hotels can adopt, such as facial recognition at check-in and the use of e-payment wallets.

Work on this road map to help hotels become "smarter" will begin late next year.

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