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STB to draw up tech road map to make hotels 'smarter'

Singapore Hotel Association chief Albert Teo says hotels must innovate to keep up with emerging trends

Among the gadgets on show at the 3rd STB-Singapore Hotels Association Industry Conference was this robot (above) which can make omelettes. There were also smart in-room control systems and chatbot software.


FACING changing consumer demands and technological disruption in the sector, the Singapore Tourism Board (STB) has announced a plan to identify technology that hotels can adopt, such as facial recognition at check-in and the use of e-payment wallets.

Work on this road map

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