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STB to draw up tech road map to make hotels 'smarter'

Singapore Hotel Association chief Albert Teo says hotels must innovate to keep up with emerging trends

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Lim Min Zhang

Published Thu, Nov 23, 2017 · 09:50 PM

    Singapore

    FACING changing consumer demands and technological disruption in the sector, the Singapore Tourism Board (STB) has announced a plan to identify technology that hotels can adopt, such as facial recognition at check-in and the use of e-payment wallets.

    Work on this road map to help hotels become "smarter" will begin late next year.

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