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STB to draw up tech road map to make hotels 'smarter'

Singapore Hotel Association chief Albert Teo says hotels must innovate to keep up with emerging trends

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Among the gadgets on show at the 3rd STB-Singapore Hotels Association Industry Conference was this robot (above) which can make omelettes. There were also smart in-room control systems and chatbot software.

Singapore

FACING changing consumer demands and technological disruption in the sector, the Singapore Tourism Board (STB) has announced a plan to identify technology that hotels can adopt, such as facial recognition at check-in and the use of e-payment wallets.

Work on this road map

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