OCBC customers face difficulties accessing online, mobile banking services
Reports have been lodged on tracking site Downdetector since 12.31 pm
[SINGAPORE] Some OCBC customers reported difficulties accessing the bank’s mobile banking services on Friday (Oct 23), including logging in.
The disruption affected some customers’ ability to make payments.
More than 700 outage reports were lodged on tracking site Downdetector from about 12.31 pm, mostly citing the banking app and login issues.
In response to a customer on Facebook, OCBC said its staff were “working urgently” to resolve the issue.
The Business Times has reached out to the bank for further comments.
Shares of OCBC were down 0.1 per cent or S$0.04 at S$29.01 as at 1.44 pm on Friday.
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