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Scoot resuming flights to three cities, extends free date change on tickets

SINGAPORE Airline's (SIA) budget carrier Scoot resumes flights to Nanjing from July 23, and flights to Seoul and Kuala Lumpur next month, the airline has said.  

This brings the airline's total number of destinations next month to 11, up from eight in June and July. The other destinations are Guangzhou, Hong Kong, Ipoh, Kuching, Penang, Perth, Surabaya and Taipei.

All other flights originally scheduled for the months of July and August will be cancelled, Scoot said. It added that flight schedules may be subject to change due to regulatory reasons.

The carrier is also resuming its premium-economy offering, ScootPlus, from Aug 1. ScootPlus will be available on flights operated with Scoot’s Boeing 787 Dreamliners to destinations such as Guangzhou, Hong Kong, Nanjing, Perth, Seoul and Taipei.

However, in alignment with enhanced health and safety measures on board, some services under ScootPlus will be unavailable until further notice. These include priority check-in and boarding, and the 15 kg cabin-baggage allowance.

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A new 3 kg cabin baggage limit will apply instead. The remaining previously-allowed cabin baggage of up to 12 kg can be checked in at no additional cost, the carrier said. 

It added that meals and beverages will not be available for purchase online and onboard, but that refreshment packs will be pre-placed on seats instead.

Last month, Scoot rolled out a one-time free date change for new bookings made from June 22 to July 31 on its website, app, or WeChat mini booking site, to give customers "more confidence to plan ahead for their travels".

On Wednesday, it extended the deadline to all new bookings made until Sept 30.

It also extended the deadline of its travel-waiver policy to flights departing up to Sept 30. The policy offers a full refund via the original payment method to customers whose flights are cancelled, or a 120 per cent refund in Scoot vouchers valid for 12 months.

A travel advisory posted on SIA's Facebook page this month said that the SIA group's passenger capacity in July and August will reach about 6 per cent and 7 per cent of its pre-Covid-19 levels respectively. The SIA group includes national carrier SIA, regional wing SilkAir and Scoot.

SIA and SilkAir have increased the frequency of flights for existing routes, even though they are not adding new destinations in July and August.

Shares of SIA were trading at S$3.69 as at 4.14pm on Thursday, up S$0.04 or 1.1 per cent.

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