Future of Finance (2023)
Why ‘digital-first’ should not mean ‘digital-only’
THE finance industry has experienced a boom when it comes to digitalisation.
Driving personalisation and productivity with AI
Artificial intelligence promises efficiency and better products, but potential risks such as model biases must also be considered
Digital assets to improve capital market liquidity, banking efficiency
Innovations in areas such as central bank digital currencies and asset tokenisation could mark significant improvements to the way digital payments and capital markets operate
Prudential: Digital-first, not digital-only, to drive greater value in insurance
While insurers need to stay relevant in the digital world, they should always retain their human touch
Generative AI, the buddy that OCBC taps to deliver better experiences for customers and employees
Investing in technology is but one piece of the puzzle to create more value for customers and enrich the employee experience, says OCBC group chief operating officer Lim Khiang Tong
What it takes for new economy businesses to thrive
HSBC recognises the value which new economy business brings to the larger economy
How DBS' 'phy-gital' model can ease Singapore's looming retirement crisis
Embarking on financial planning early will benefit middle-income customers the most, even as soaring inflation and interest rates tighten their cash flows
For financial services, the digital revolution is just beginning
NEW technology has made it faster, cheaper and easier than ever to access financial services. But in many cases, the services themselves are still essentially traditional. That is about to change.
Innovating responsibly in banking
Customer-centricity and proactive risk management are key to the consistent delivery of positive artificial intelligence outcomes
Software ate the world, now it’s generative AI’s time to byte
AS RAPIDLY growing companies such as Spotify and Instagram, along with the adoption of cloud computing, marked a new dawn for technology in the 2010s, venture capitalist Marc Andreessen declared that ...