service industry

In an age of automation, the ultimate indulgence is still profoundly human

The ISM says non-manufacturing PMI fell to 49.4 last month from 51.4 in March, the lowest reading since December 2022

Japan’s service-sector sentiment fell in March as rising living costs and bad weather weighed on consumption, a government survey showed, heightening uncertainty on how soon the central bank can raise...

US service industry growth slowed further in March, while a measure of prices paid by businesses for inputs dropped to a four-year low, which bodes well for the inflation outlook.

Britain’s services firms grew more strongly in December than initially thought and optimism hit a seven-month-high, according to a survey that will be welcome news for Prime Minister Rishi Sunak, who ...

China’s consumption rebound slowed, and private business confidence lost momentum in October, according to independent surveys and alternative data that suggested the economic recovery remains bumpy.

Growth in Germany’s services sector slowed in June amid signs a recent resurgence in demand was losing steam, a survey showed on Wednesday (Jul 5).

Eurozone economic growth continued to pick up in March, driven exclusively by the service sector, as concerns over energy supplies recede.

For customer service professionals, “feeling happy” at work sets them up to suffer more when they meet with angry or abusive behaviour, research shows