service industry

US service sector contracts in April; price pressures up

The ISM says non-manufacturing PMI fell to 49.4 last month from 51.4 in March, the lowest reading since December 2022

A diffusion index measuring how taxi drivers, restaurants and other service-sector workers saw economic conditions fall to 49.8 in March, down 1.5 point from February.

Japan's service-sector mood slumps, clouds BOJ rate hike path

Japan’s service-sector sentiment fell in March as rising living costs and bad weather weighed on consumption, a government survey showed, heightening uncertainty on how soon the central bank can raise...

A measure of new orders received by service sector businesses slipped to 54.4 last month from 56.1 in February.

US service sector expands moderately in March; price pressures easing

US service industry growth slowed further in March, while a measure of prices paid by businesses for inputs dropped to a four-year low, which bodes well for the inflation outlook.

The final S&P Global/CIPS UK Services Purchasing Managers’ Index (PMI) rose to 53.4 in December, its highest since June and up from 50.9 in November.

UK service firms end 2023 on a high, says PMI survey

Britain’s services firms grew more strongly in December than initially thought and optimism hit a seven-month-high, according to a survey that will be welcome news for Prime Minister Rishi Sunak, who ...

The outlook for consumption is especially important, as it has been the main contributor to demand growth in the economy this year.

China’s consumption recovery losing momentum

China’s consumption rebound slowed, and private business confidence lost momentum in October, according to independent surveys and alternative data that suggested the economic recovery remains bumpy.

The composite PMI index, which comprises services and manufacturing, fell sharply to a five-month low of 50.6 in June, from 53.9 in May.

German services sector loses some shine as growth slows

Growth in Germany’s services sector slowed in June amid signs a recent resurgence in demand was losing steam, a survey showed on Wednesday (Jul 5).

The overall rate of expansion rose to the highest level in 10 months, according to business surveys by S&P Global.

Eurozone economy strengthens further on service-sector surge

Eurozone economic growth continued to pick up in March, driven exclusively by the service sector, as concerns over energy supplies recede.

Employees in a good mood expect good things to happen to them. This is disconfirmed when employees encounter mistreatment from customers. In contrast, when employees are in a neutral state, they are able to take the mistreatment more in their stride and react less intensely compared to their happy counterparts.
WORKING LIFE

When being a happy worker may be counter-productive

For customer service professionals, “feeling happy” at work sets them up to suffer more when they meet with angry or abusive behaviour, research shows

Service industries in US grow at fastest pace in 13 months

Service industries in US grow at fastest pace in 13 months

[WASHINGTON] America's service industries expanded in November at the fastest clip since October of last year, putting the economy's biggest sector on a robust growth path.

EDBI invests in US robotics company

EDBI invests in US robotics company

EDBI, the corporate investment arm of the Singapore Economic Development Board, has joined Intel Capital and Northern Light Venture Capital in providing US$15 million in Series A financing for robotic...