INVESTORS in cord-blood bank service provider Cordlife Group : P8A 0% may be feeling hard done by – and rightfully so.

After lapses found in Cordlife’s storage of cord-blood units recently came to light, the group sent several letters to customers, some of whom had spent near five-digit figures to store their children’s cord blood.

These customers have every reason to be aggrieved, but so, too, do Cordlife’s shareholders.