OFF THE RECORD
·
SUBSCRIBERS

Why The Business Times has both a news editor and a product editor

Product thinking helps deliver the right experience

Christopher Andrew Lim

Christopher Andrew Lim

Published Mon, Oct 31, 2022 · 05:50 AM
    • Cross-functional BT stakeholders collaborating at a product design workshop in September 2022
    • Cross-functional BT stakeholders collaborating at a product design workshop in September 2022 PHOTO: SPH

    UNUSUAL job titles can empower, but can also confuse. When I became The Business Times’ first associate editor for product on Sep 1, as part of BT’s recent reorganisation, some of my contacts were genuinely perplexed.

    “Do you now ensure products get stocked on store shelves?” one asked. “So you’ve moved to sales and marketing?” asked another. And from a third: “It’s about that stuff you use to make your hair stand up, isn’t it?”

    The answer to all three questions is: No. I work with SPH Media’s Digital Media Products team on BT’s product development and management. And by product, we mean the vehicle through which we create value for you by solving your problems in delightful ways.

    Copyright SPH Media. All rights reserved.