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Fast AI adoption is not enough; Singapore must care about redesigning work

Real transformation takes a deep understanding of human behaviour and an investment in change management

    • Frontier firms stand out not because they use AI more often, but because they embed it more deeply and broadly, across at least seven functions.
    • Frontier firms stand out not because they use AI more often, but because they embed it more deeply and broadly, across at least seven functions. PHOTO: REUTERS
    Published Wed, Apr 29, 2026 · 07:00 AM

    SINGAPORE has emerged as one of the fastest adopters of artificial intelligence in the world, with more than 60 per cent of the population using generative AI in some form.

    Enterprise uptake of agentic AI is also progressing ahead of the Asia-Pacific average, according to a recent International Data Corporation (IDC) study commissioned by Microsoft.

    But rapid adoption does not automatically translate into sustained business impact. The real differentiator is execution in terms of whether organisations can turn AI usage into measurable returns.

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