THE BROAD VIEW

Read the room or lose the market: Lessons from South Korea’s latest corporate gaffes

The furore over Perfect Crown and Starbucks’ ‘Tank Day’ campaign offers a warning about corporate risks today

    • Starbucks Korea in May launched a promotion around a large reusable tumbler it called a “tank” with the slogan “slam it down on the table.”
    • Starbucks Korea in May launched a promotion around a large reusable tumbler it called a “tank” with the slogan “slam it down on the table.” PHOTO: REUTERS
    Published Sat, Jul 4, 2026 · 07:30 AM

    TWO recent controversies, both playing out in Seoul but with global implications, offer the corporate world a hard lesson about survival in the digital era.

    The first involved the Disney+ drama Perfect Crown, a romantic fantasy starring the singer IU that became one of the most globally watched Korean series – until mid-May, when it stood accused of depicting Korea as a vassal state to China.

    The problem: a coronation scene in which the Korean king wore nine ceremonial tassels instead of 12, and officials shouted “1,000 years!” instead of “10,000 years!”