Read the room or lose the market: Lessons from South Korea’s latest corporate gaffes
The furore over Perfect Crown and Starbucks’ ‘Tank Day’ campaign offers a warning about corporate risks today
TWO recent controversies, both playing out in Seoul but with global implications, offer the corporate world a hard lesson about survival in the digital era.
The first involved the Disney+ drama Perfect Crown, a romantic fantasy starring the singer IU that became one of the most globally watched Korean series – until mid-May, when it stood accused of depicting Korea as a vassal state to China.
The problem: a coronation scene in which the Korean king wore nine ceremonial tassels instead of 12, and officials shouted “1,000 years!” instead of “10,000 years!”
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