Why SMEs are being left behind in the AI integration race
Organisations that succeed are not those with the largest engineering teams, but those that can effectively embed institutional expertise into AI systems
KPMG’S recent partnership with Anthropic reflects how organisations are moving beyond experimentation towards deployments that integrate artificial intelligence into core workflows, and embed it within legal, compliance and operational frameworks.
Previously, public discourse around AI focused on access. Who has experimented with ChatGPT or Claude? What is the best prompt? Today, it is about depth of integration. How can organisations use AI safely, deeply and systematically?
Although the Infocomm Media Development Authority (IMDA) reported that three-quarters of the Singapore workforce use AI at work, AI adoption is not the same as AI integration. The difference lies in whether organisations have the governance structures, data controls and operational frameworks required to deploy AI in sensitive or regulated environments.