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Steak-ing it on e-commerce amid the pandemic

Adirect’s online platform saw low sales initially, but paid off when Covid-19 caused restaurants to close

    • Having a headstart in e-commerce enabled Adirect Singapore to continue selling its premium meats during the pandemic, said chief executive officer Jackie Goh.
    • Having a headstart in e-commerce enabled Adirect Singapore to continue selling its premium meats during the pandemic, said chief executive officer Jackie Goh. PHOTO: TAN LAI HOCK, ZB

    WHEN Adirect Singapore set up meatlovers.com.sg in 2015 to sell wagyu beef directly to consumers, it received less than 10 orders a month.

    At the time, the company was doing well in its business-to-business segment, supplying premium meats to fine-dining restaurants. There was no pressing urgency to have an e-commerce channel; none of its competitors had one.

    Still, when chief executive officer Jackie Goh joined in 2018, he dedicated more resources to the online platform because he believed in the potential of e-commerce.

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