The Business Times
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Tapping tech and AI key to bringing down costs: Fullerton Health CEO

The integrated healthcare platform, which started using AI two years ago, is stepping up its usage

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Benjamin Cher

Benjamin Cher

Published Mon, Jun 22, 2026 · 04:31 PM
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    • Ho Kuen Loon of Fullerton Health says: “To us, data and AI are not tools, but engines that enable us to make the whole healthcare system more efficient."
    • Ho Kuen Loon of Fullerton Health says: “To us, data and AI are not tools, but engines that enable us to make the whole healthcare system more efficient." PHOTO: FULLERTON HEALTH

    [SINGAPORE] Integrated healthcare platform Fullerton Health has a three-pronged approach to its mission – to serve more lives, build up its capacity and give patients offline and online options.

    On reaching more patients, its group CEO Ho Kuen Loon told The Business Times: “About three years ago, I set a target to serve about 10 million lives, either through organic or inorganic growth.”

    Fullerton Health now serves the markets in Singapore, Malaysia, Indonesia, Vietnam, the Philippines, China, Hong Kong and Papua New Guinea.

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