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OCBC网上银行与手机银行服务中断两小时后全面恢复

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Jessie Lim

Jessie Lim

Published Thu, Nov 27, 2025 · 09:18 PM — Updated Thu, Nov 27, 2025 · 10:20 PM
    • OCBC表示，在服务中断期间，没有任何客户数据被泄露，客户资金也保持安全。
    • OCBC表示，在服务中断期间，没有任何客户数据被泄露，客户资金也保持安全。 图片：REUTERS

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    [新加坡] OCBC客户在周四（11月27日）登录该银行的手机应用程序时遇到困难。 

    在故障追踪网站Downdetector上，从晚上8点20分左右开始，出现了超过1400份关于手机银行和应用程序访问问题的报告。

    OCBC客户在尝试登录该银行的手机应用程序时遇到错误提示。 截图：OCBC DIGITAL APP

    在服务中断近两小时后，OCBC在Facebook的一篇帖子中表示，其面向个人及企业银行客户的网上银行和手机银行服务已全面恢复。

    “我们对造成的不便深表歉意，并感谢客户的耐心与理解。我们谨向所有客户保证，在此期间没有任何客户数据被泄露，客户的资金也依然安全，” 该行表示。

    当晚早些时候，OCBC曾表示，其面向个人和企业银行客户的网上银行和手机银行渠道无法使用。

    其自动取款机（ATM）和银行卡服务未受影响。

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