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UOI押注混合保险模式，满足客户对数字化便利与人性化服务的双重需求

公司亦提供满足特定消费者需求的专业化产品，例如新加坡首个专门的邮轮保险。

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Ranamita Chakraborty

Ranamita Chakraborty

Published Mon, Jan 12, 2026 · 07:00 AM
    • UOI首席执行官 Andrew Lim 表示：“归根结底，客户希望获得速度、透明度和便利性。与此同时，他们也需要共情、指导，并希望得到的建议值得信赖。因此，我们努力在这两种需求之间取得平衡。”
    • UOI首席执行官 Andrew Lim 表示：“归根结底，客户希望获得速度、透明度和便利性。与此同时，他们也需要共情、指导，并希望得到的建议值得信赖。因此，我们努力在这两种需求之间取得平衡。” 图片来源：UOI

    本文由AI辅助翻译

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    [新加坡] 尽管保险流程日益数字化，提高了速度和便利性，但客户在做购买决策时，依然渴望人性化的服务。

    这正是 华联保险 (UOI) 首席执行官 Andrew Lim 倡导一种混合式体验的原因，这种体验将技术的便利性与许多人仍然珍视的个人联系结合起来。

    UOI是一家直接一般保险公司，也是唯一在新加坡交易所上市的一般保险公司。大华银行 (UOB) 持有该公司58.39%的股份。

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