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‘Our moat is our people’: GXBank CEO backs passion-driven teams to serve Malaysia’s underserved
About half of the bank’s customers are low-income Malaysians earning under RM4,000 a month
Published Fri, Jun 5, 2026 · 02:46 PM
The strategies and stories that shape today’s leaders
[SINGAPORE] For GXBank CEO Kaushik Chowdhury, building a digital bank has never just been about the tech stack.
Strong digital capabilities and operating within the Grab ecosystem have enabled the Malaysian digital lender to tap Grab’s wide range of data to assess credit risk, with a system of optimised processes that allows the bank to approve a loan within 10 minutes.
